Terms & Conditions

1. Introduction

Welcome to Zee. These Terms & Conditions ("Terms") govern your access to and use of our website, mobile applications, and related services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use the Services.

2. About Zee

Zee is a fit-to-measure fashion platform that focuses on traditional wear, starting with men's thobes. We use fit-related data and related tools to help match customers to suitable products and manage production and fulfillment workflows.

3. Eligibility and account

To use certain features of the Services, you may need to create an account. You agree to:

• Provide accurate, current, and complete information.
• Keep your login credentials secure and confidential.
• Notify us promptly of any unauthorized use of your account.

You are responsible for all activities that occur under your account.

4. Use of the Services

You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not:

• Misuse the Services or interfere with their normal operation.
• Attempt to access accounts or data that do not belong to you.
• Use the Services in a way that could damage, disable, or impair our systems or reputation.

We may modify, suspend, or discontinue any part of the Services at any time, with or without notice, where reasonably necessary.

5. Product information and availability

We aim to present product details, images, colors, fabrics, and features as accurately as possible. However:

• Actual colors and details may vary slightly due to screen differences, lighting, materials, or production variations.
• All products and prices are subject to availability and may change without prior notice.

We reserve the right to limit quantities, refuse service, or cancel orders where necessary (for example, in the case of errors, misuse, or operational constraints).

6. Orders and payments

When you place an order through the Services, you are offering to purchase the selected products. Orders are accepted only when we confirm them (for example, through an order confirmation message or email).

You agree to provide valid and accurate payment information. Payments are processed through third-party payment providers under their terms.

If an error occurs in pricing or product information, we may contact you for instructions or cancel the order and notify you.

7. Fit guidance and recommendations

Zee may provide fit, size, and style recommendations based on information you provide and our internal fit logic. These recommendations are intended to improve your experience but do not guarantee specific outcomes.

You remain responsible for reviewing product details and making final decisions about what to order. Where applicable, our Return & Exchange Policy will explain how fit-related issues are handled.

8. Shipping, delivery, and risk

Estimated delivery times are provided as guidance and may vary due to factors such as location, demand, production requirements, or logistics constraints.

Risk of loss or damage typically passes to you upon delivery at the address you provide, in accordance with the terms of the logistics provider and applicable law.

9. Returns, exchanges, and issues

Our Return & Exchange Policy, which is incorporated by reference into these Terms, sets out the rules and conditions under which returns, exchanges, or issue resolutions may be available.

You agree to review and follow the Return & Exchange Policy when requesting returns, exchanges, or adjustments.

10. Intellectual property

All content and materials on the Services – including logos, trademarks, text, images, designs, interfaces, and software – are owned by or licensed to Zee and are protected by applicable intellectual property laws.

You may not copy, modify, distribute, create derivative works of, or exploit any part of the Services or content without our prior written consent, except where permitted by law.

11. User content

Where the Services allow you to submit content (such as reviews, feedback, or messages), you are responsible for that content. You agree that your content will not be unlawful, harmful, defamatory, offensive, or otherwise inappropriate.

By submitting content, you grant Zee a non-exclusive, royalty-free, worldwide license to use, reproduce, adapt, and display that content in connection with operating and promoting the Services, in accordance with applicable law.

12. Privacy

Your use of the Services is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Disclaimers

To the maximum extent permitted by law, the Services and all products are provided "as is" and "as available". We do not give any guarantees or warranties regarding:

• The Services being uninterrupted, secure, or free from errors.
• Specific outcomes from using fit recommendations or other guidance.

Nothing in these Terms affects any statutory rights you may have under applicable law.

14. Limitation of liability

To the maximum extent permitted by law, Zee and its officers, employees, and partners will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Services or products.

Where liability cannot be excluded, it will be limited to the amount you paid for the relevant order or service, to the extent allowed by law.

15. Indemnity

You agree to indemnify and hold Zee harmless from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or in connection with your violation of these Terms or misuse of the Services.

16. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date and, where appropriate, provide additional notice.

Your continued use of the Services after changes become effective constitutes your acceptance of the updated Terms.

17. Governing law and disputes

These Terms and any disputes arising out of or in connection with them will be governed by the laws applicable in the jurisdiction where Zee is established, without regard to conflict-of-law principles, unless mandatory law provides otherwise.

Any disputes that cannot be resolved through our standard support channels may be escalated through appropriate legal or alternative dispute resolution mechanisms as permitted by law.

18. Contact us

If you have questions about these Terms, you can contact us at:

Email: legal@wezee.co